FAQ & Troubleshooting

Product updates from the Customer Success team

• Now live- Post-signed Case Status Updates!
• Changes to Referral Vetting Periods

Email Changes

• Update Email

Payment Issues

• Refunds
• What do I do if I see an unauthorized charge from Attorney Share?

Profile Changes

• Updating Your Attorney Profile

Deactivation

• Can you stop texting me?
• How do I deactivate my account?
• Can I stop receiving emails?

Login Issues

• Why was my account suspended?
• What do I do if I forgot my password?
• How do I login?